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TERMS & CONDITIONS

  • All prices stated on this website include GST and delivery. 

  • Pricing is subject to change at any time without notice, this is mainly due to accommodate supply costs. 

  • Products are custom and once made are not refundable. 

  • All goods remain the property of Quantico Media Design until full payment is made. 

  • When artwork Quantico Media Design create is finalised, the rights are passed on to the customer with the final files. 

  • Proceeding with our quotes means you have accepted our terms and conditions. 

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DELIVERY 

  • Once products are made, they are handed to a courier company for delivery, once they are with the courier Quantico Media Design is not responsible for the time your product takes to be delivered. 

  • Quantico Media Design have no responsibility for lost products. We will do our best to liaise with the courier in order to find and deliver your products.

  • If you require express delivery, please email your order through to enquiries@quantico.com.au, there will be a fee added for express, fee is dependant on the size and weight of the products ordered. 

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ARTWORK 

  • If you require Quantico Media Design to create artwork, please email your brief to enquiries@quantico.com.au

  • Artwork is charged by the hour at $70 per hour (we get a lot done in one hour!), this includes GST. 

  • If you are supplying artwork, a print quality pdf is preferred, if you are unable to supply this, then a high quality jpg or png is fine. If we feel the file you supply is not of a high quality, we may ask for you to resupply.  

  • Our prices include 3 drafts that can be sent back to you to ensure your job is perfect. If your order requires more drafts then they will be charged at $10 per draft. This price includes GST.

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URGENT PRINT JOBS

  • Our turn around time for jobs can vary between 3 and 7 business days, depending on the amount of jobs in our print queue. We understand sometimes some things are needed urgently, if this is the case then a 10% surcharge on your order will apply plus express postage if that is also required. 

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